Like most employers, Engines of Creation carefully monitors the situation regarding Coronavirus (COVID-19) and guidance issued by the CDC and New York State health authorities. We wanted to take a moment and reach out to you to make you aware of our preparations regarding the spread of the Coronavirus (COVID-19).
- We have set up a new phone system that will allow us to never miss a call from you even if we have to work remotely and are not in the office.
- Reached out to our web hosting partners to ensure that they have Coronavirus (COVID-19) preparedness plans to ensure websites hosted with Engines of Creation stay up and running and receive real-time support if needed.
- Purchased webinar software to ensure meetings can still be held with our employees and clients while minimizing any health risks.
Our hours will stay the same. When you call our office during normal business hours, we will answer, and all of our support requests will still receive the level of attention they deserve. If you need to reach us or have any questions, you can reach us by phone Monday – Friday 9am – 5pm at (518) 842-3242 or by email anytime (even weekends) at by emailing support.
As many of you monitor the situation and form your own contingency plans you may find the following links helpful: World Health Organization, Center for Disease Control and the New York State Department of Health.
We wish you the best of health and safety during this unprecedented situation. We consider all our customers as extended family members.
Dan & Paul